Where do I find the vendor lists?
You can view the preferred vendors and all lists for Air, Hotels, Vacation Packages, Rail, and etc. in the Travel Café. Go to the back office and select Travel Café. If you need further assistance, contact Archer Travel.
How do I cancel my membership?
There is an option to cancel your membership in the back office. Go to “Account” on the left tab menu and select “Cancel Account”. It is the agent’s responsibility to cancel; you cannot cancel for someone else. In order to receive a refund, the member must be a new agent and cancel within 10 days….
How long does it take to get my refund?
Please allow 7-10 business days to receive your refund from the day that we confirmation receipt of your refund request and the refund has been scheduled. This timeframe is based on the merchant processor. Once we confirm and schedule the refund, we can follow up with the merchant provider after the max timeframe (10 business…
How can I change my website name?
You can change your website name in your back office. Go to the “Business” tab, select “Marketing Tools”, select “Change Website Name”, make the change and click submit.
Why does changing my email address cancel my access to EVO Rewards?
EVO Rewards is a benefit provided with enrollment. The ONLY way to access EVO Rewards is through the back office and the information provided at enrollment is the information used to create your EVO Rewards account. You can use the blue chat box on the bottom right corner of your screen for assistance with changing…
How can I get in touch with my direct sponsor or the leadership on my team?
Your up-line information is available in your back office on the main menu. Click on the “My Team” tab then select “My Up line” to find the contact number and email for your direct sponsor. There should be contact information for 3 levels of your up-line. Note: If you find firstlady@myevolutiontravel.com, the person has been…
Can I transfer my position to someone else?
We DO NOT recommend or suggest transfers but it is permitted. All transactions with the exception of updating the SSN or EIN are done externally (exchange of passwords, payment responsibility, name change, assistance with vendor name changes, and etc.). No additional administrative support is provided to assist with any changes that need to be handled…
How can I find out about webinars, company calls and events?
You can go to the dashboard in your back office to find information for our corporate zooms or scheduled events. Also visit social media; check the Evolution Travel Facebook page
What is the difference between a Super Saturday and Regional Event?
Super Saturday is a presentation, Question & Answer (Q&A), and QuickStart. Regional Events are a presentation, Q&A, and QuickStart plus an extra training.
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