Why is the eWallet holding my commissions?
In order to ensure that your business is “NO COST TO YOU” the eWallet will hold commissions until it reaches the monthly payment amount to pay your next monthly bill. You cannot withdraw funds until you accumulate enough to pay your monthly bill and have an excess of at least $20. This means that you…
Can I use the eWallet balance to pay my bill?
No. We do not accept partial payments. Your eWallet balance must be the exact amount or more to be applied to your monthly fee. Otherwise, it will be charged to the pay card on file.
When do we get paid travel commissions?
Travel commissions are paid by Archer Travel. Please be aware that vendors can pay Archer Travel up to 30 days after travel has been paid in full and/or after the trip has been taken. Travel commissions are paid twice a month; the two pay dates are scheduled on the 15th and at the end of…
Where can I see my travel bookings and track my travel commissions?
All travel commissions are paid by Archer Travel and are separate from Evolution residual commissions. You should always manage and track your bookings yourself. However, you can check or view your travel commissions on the travel site. Go to “My Travel Site” to find your submitted and/or paid travel commissions to view your bookings. You…
What do I do if I am having trouble with my travel website (personal travel site)?
Archer Travel manages and operates the personal travel sites and the booking engines. If you have complications with your travel site or need help with your booking engine, please contact Archer Travel Monday – Friday, 8a to 5p PST for customer support at (800) 272-4377 or send an email (preferably with screenshots) to EvoCustomerCare@ArcherTravel.com.
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