Can I use the eWallet balance to pay my bill?
No. We do not accept partial payments. Your eWallet balance must be the exact amount or more to be applied to your monthly fee. Otherwise, it will be charged to the pay card on file.
Why is the eWallet holding my commissions?
In order to ensure that your business is “NO COST TO YOU” the eWallet will hold commissions until it reaches the monthly payment amount to pay your next monthly bill. You cannot withdraw funds until you accumulate enough to pay your monthly bill and have an excess of at least $20. This means that you…
How do I transfer money from my eWallet?
Go to the dashboard in your back office and select eWallet. The “Business” tab on the left menu is already highlighted, select “$ Withdraw Funds”, read the balance(s), enter the amount you wish to transfer based on the available balance in the “Request Amount” box, choose “$5 Service Fee” from the drop-down menu and select…
When are residuals posted to the eWallet?
Residual commissions are posted to the eWallet on the 1st Friday after the 15th. Residuals are posted between 9 am and 10 am PST. The specific time between 9 am and 10 am varies pending any complications with the test run and/or residual pool payout errors. Requests for payments are closed at 12 noon (PST)…